Question 1

How do you determine the value of my car?

Accepted Answer

We use a combination of current auction data, recent comparable sales, our own retail experience, and the specific condition of your vehicle. Mileage, options, service history, and cosmetic condition all factor in. We don't use a single black-box formula — a real specialist reviews every vehicle.

Question 2

How long does it take to get an offer?

Accepted Answer

Most sellers receive an offer within one business day of submitting the form. Complex or rare vehicles may take an extra day so we can pull accurate comps.

Question 3

Do I need to bring the title to sell?

Accepted Answer

Yes — for a clean, immediate sale we need the title in hand. If you still owe on the vehicle, that's fine; we handle payoff directly with your lender and pay you the difference.

Question 4

What if I still owe money on my car?

Accepted Answer

We work with your lender to pay off the remaining loan balance directly. If your car is worth more than what you owe, you receive the difference. If you owe more than it's worth, we'll let you know your options.

Question 5

Do you buy cars that aren't running or have damage?

Accepted Answer

Sometimes — it depends on the vehicle. Submit the details honestly with photos and we'll let you know if it's something we can make an offer on.

Question 6

How fast do I get paid?

Accepted Answer

In most cases you walk away with payment the same day you accept the offer. Wire transfers typically land the next business morning. For payoffs to lenders, timing depends on the bank.

Question 7

Do I have to bring my car in for an inspection?

Accepted Answer

Not necessarily. We can often make a preliminary offer based on your submitted info and photos. For final pricing, we'll either inspect the vehicle at our Nashville location or, for higher-value vehicles, send someone to you.

Question 8

Will you beat offers from CarMax or Carvana?

Accepted Answer

We frequently do, especially on luxury, exotic, performance, and well-kept enthusiast vehicles. Submit your info and we'll give you a real number to compare.

Question 9

Can I trade my car toward something else?

Accepted Answer

Absolutely. We carry hand-picked exotic and luxury inventory, and we can structure a trade that applies your vehicle's value toward your next car.

Question 10

What's the difference between selling and consigning?

Accepted Answer

When you sell, we buy the car outright and pay you immediately. When you consign, we market and sell the vehicle on your behalf and you receive the proceeds (less an agreed commission) once it sells. Consignment usually nets more but takes longer.

Question 11

Is there any cost or obligation to get an offer?

Accepted Answer

None. The offer is free, there's no obligation to accept, and we won't pressure you. If the number doesn't work for you, walk away — no hard feelings.

Question 12

What areas do you serve?

Accepted Answer

We're based in Nashville and buy vehicles nationwide. Most local and regional deals happen in person at our showroom or with one of our specialists coming to you. For the right vehicle anywhere in the country, we'll travel or arrange transport — distance isn't an obstacle.

Questions, answered.

Ready when you are